FAQ

General Information

Where are you based? 

We live and work in sunny island Singapore. We do not have a retail storefront; our store is available online exclusively. Please get in touch if you’d like to order through Grab or with us for immediate purchases.

How do I get in touch? 

You can drop a message on WhatsApp. If you’ve already placed an order with us and want to get in touch about that specific order, you can also reply to your order confirmation email. We’ll respond as quickly as we can to help you out!

Delivery

Is there an additional fee for delivery?

Yes, the flat rate is 5 SGD. We ship our parcels with Ninja Van. Depending on the courier provider, delivery may take up to 3–5 working days.

Do you offer same day local delivery? 

Yes, do mind that the same day charges may differ from the standard shipping fee. We accept Grab delivery, Lalamove if you are able to book their services beforehand.

Can I collect my order in store?

If you’d like to collect your order and have a valid reason, please contact us via WhatsApp before visiting our storehouse. Otherwise, you can opt for immediate purchases through Grab.

Do you ship internationally? 

No, sorry but do contact us if you like to special order and we would gladly make arrangements.